Hi @Suggy,

Certainly! Here are more details about the "sys_notification" table in ServiceNow:

1. **Table Name**: sys_notification
2. **Purpose**: This table is used to manage notifications within the ServiceNow platform. Notifications are messages sent to users or groups to inform them about specific events or actions within the system.
3. **Fields**:
- **Type**: Indicates the type of notification (e.g., email, SMS, push notification).
- **Recipient**: Specifies the user or group that will receive the notification.
- **Message**: Contains the content of the notification.
- **State**: Represents the status of the notification (e.g., new, sent, failed).
- **Created**: Records the date and time when the notification was created.
- **Source**: Identifies the event or condition that triggered the notification.
4. **Usage**:
- Administrators can configure notifications to be sent when specific events occur, such as record updates, task assignments, or system errors.
- Notifications can be customized to include relevant information and directed to appropriate recipients.
- Users can manage their notification preferences to control which types of notifications they receive and how they are delivered (e.g., email, SMS).
- The sys_notification table can be queried and analyzed to monitor notification activity, identify trends, and troubleshoot issues related to notification delivery.

Overall, the sys_notification table plays a crucial role in facilitating communication and keeping users informed about important activities and updates within the ServiceNow platform.

Please accept my solution if it resolves your issue and thumps up

Thanks

Jitendra