MackI
Kilo Sage

hi @kartikey 

 

I don't know what you try to achieve via this --- Are you going to apply it for global or scope Or what things you try to achieve via this tracking ....?

 

For General tracking, you can follow the below steps 

Create a custom boolean field on the table you want to track. Use a business rule to set the value of this field to true whenever a record is updated via bulk update.


Steps:


Create Custom Field:


Add a new field to the table (e.g., u_bulk_updated).
Set the type to True/False.
Make it a read-only field to prevent accidental modifications.

 


Create Business Rule:
* Create a "before update" business rule on the table.
* In the When condition, check if the update is triggered by the "Update All" action:

 

 

You can write the custom script as well and evaluate the boolean field true/false value

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MackI | ServiceNow Technical Consultant | DXC Technology Australia | ServiceNow Practice | LinkedIn Top IT Operation Voice 2023 | Sydney,Australia