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07-23-2024 06:32 PM - edited 07-23-2024 07:06 PM
Hi, I have a question regarding Playbook.
I have set up a "Show Knowledge Article" activity in Stage in Playbook, and I have also set up a knowledge article.
However when I click the "View Article" button, the Knowlwdge Article is not displayed.
The configuration of Automation and UI Layout in Playbook is below
The expected result is that the Article opens in a separate tab when the View Article button is clicked.
Can you give me some advice on what to do?
Best regards,
ISOZAKI
Solved! Go to Solution.