Hi @Mark Roethof , 

Thankyou for your replies.

I did try using the 'user_id' in my script as below and prior using gs.getUserID(), but received the 

"user_id" is not defined

getBizValue();
function getBizValue() {
var userRec = new GlideRecord('sys_user');
userRec.get(user_id);
if(userRec.u_business=='Digital Solutions' && userRec.active == 'true' ) {
answer= true;
}
else
{
answer=false;
}

I did run it in background script. 

The u_business custom field is a string type field.

Any help what I am doing wrong and to correct the script?

Thanks