How to create custom notifications in Preferences

bhargavi143
Tera Contributor

Hi All,
I have a requirement like, 
I need to create a custom notification in Preferences as shown below:

bhargavi143_1-1723134569551.png


So when i create a custom notification here for a scenario like when the incident priority is P2 and assignment group is ABC then i need to trigger this notification.
When the notification is created here how can we test whether this notification is triggered correctly or not.


Thanks in Advance.

 

mahi_p
Tera Contributor

Hi Bhargavi,

 

This documentation can help you with your requirement - 

https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/navigation-a...

 

Thanks,

Mahati