Built something you're proud of? Tell the story. A quick G2 review of App Engine or Build Agent helps other developers see what's possible on ServiceNow. Share your experience.

How to create custom notifications in Preferences

bhargavi143
Tera Contributor

Hi All,
I have a requirement like, 
I need to create a custom notification in Preferences as shown below:

bhargavi143_1-1723134569551.png


So when i create a custom notification here for a scenario like when the incident priority is P2 and assignment group is ABC then i need to trigger this notification.
When the notification is created here how can we test whether this notification is triggered correctly or not.


Thanks in Advance.

 

2 REPLIES 2