How to create custom notifications in Preferences
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08-08-2024 09:32 AM
Hi All,
I have a requirement like,
I need to create a custom notification in Preferences as shown below:
So when i create a custom notification here for a scenario like when the incident priority is P2 and assignment group is ABC then i need to trigger this notification.
When the notification is created here how can we test whether this notification is triggered correctly or not.
Thanks in Advance.
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08-08-2024 11:09 AM
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08-08-2024 11:14 AM
Hi Bhargavi,
This documentation can help you with your requirement -
Thanks,
Mahati