- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-14-2024 05:01 AM
Hello @servicenow14710 ,
I understand your point. I tried it in my instance on sys_attachment and sys_attachment_doc table.
If we attach an attachment using catalog item (after try it & before submission), ServiceNow creates an attachment record but with random table sys_id (system generated for new record).
The only two columns which are related are - Table (coming as target table backend value) and Created by (by logged in user). There is even no hash generated for such record (which is strange).
I referred this doc also - https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/table-administrati...
but nothing significant.
I would suggest you raise a HI ticket to get an answer to this situation and let us know.
Hit the like button if you my find my efforts & comments helpful.
Thanks,
Shubham