Hello @servicenow14710 ,

I understand your point. I tried it in my instance on sys_attachment and sys_attachment_doc table.

If we attach an attachment using catalog item (after try it & before submission), ServiceNow creates an attachment record but with random table sys_id (system generated for new record).

 

The only two columns which are related are - Table (coming as target table backend value) and Created by (by logged in user). There is even no hash generated for such record (which is strange).

 

I referred this doc also - https://docs.servicenow.com/bundle/xanadu-platform-administration/page/administer/table-administrati...

 but nothing significant.

 

I would suggest you raise a HI ticket to get an answer to this situation and let us know.

 

Hit the like button if you my find my efforts & comments helpful.

Thanks,

Shubham