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09-18-2024 05:26 AM - edited 09-18-2024 05:28 AM
Hi @Mark Manders
Thanks for the reply,
We are getting data from OOB plugin and that field mapping is also OOB and the defined "assigned to"field is OOB field, so that we can't change the mapping, if we override that then integration will not work as expected.
The source data is not giving the actual assigned to user detail, it is giving logged in user detail, so that we are storing that value in other custom field.
The BR is triggering when ever the record is inserted/updated into computer table from the source.
few records are getting updated correctly, but for few it is behaving as above.
Thanks,
Chaithanya