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09-24-2024 08:37 AM
Hello,
Here is a modified script which might work:
Try this BR as Before Insert/Update on Case Task. If this Case is of HR Case then the table is sn_hr_core_case and its child is sn_hr_core_task and if its from Customer Case it has different name. Use the right one for your scenario.
if (current.parent) {
var grCase = new GlideRecord('case'); //case can be sn_hr_core_case
if (grCase.get(current.parent)) {
new GlideSysAttachment().copy('case', grCase.sys_id, 'case_task', current.sys_id); //here as well replace 'case' and 'case_task'
}
}
Regards, Akash
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.
If my response proves useful, please mark it "Accept as Solution" and "Helpful". This action benefits both the community and me.