NikhilKamlekar
Tera Expert

Hi @Anantha27 ,

 

You can create After Insert BR with below Condition & Script to create a Problem Task if the Problem is created with Urgency & Impact is high:

NikhilKamlekar_0-1730786123255.pngNikhilKamlekar_1-1730786143758.pngNikhilKamlekar_2-1730786190186.png

NikhilKamlekar_3-1730786218168.pngNikhilKamlekar_4-1730786248339.png

Script:

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var pTask = new GlideRecord('problem_task');
    pTask.initialize();
    pTask.short_description = current.short_description;
    pTask.insert();
    gs.addInfoMessage('Problem Task created for Incident with high impact and urgency');
})(current, previous);
If it's helpful, kindly mark it has helpful and accept the solution. So, that it will helpful for others