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12-03-2024 04:05 AM
then you can include the custom table record sysId in URL parameter and use onLoad catalog client script to get that and store in some hidden variable
Once RITM is submitted pick the value from hidden variable and set the parent field
something like this to pass and get url parameter value
Redirect from a UI Action to a Catalog Item and set default values
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader