Hi @juan9 ,

I get it , what you referring here but role "admin" exist since inception and has some special privileges that allow it to bypass many access control restrictions.

This behavior is by design and serves several important purposes:

1. Elevated Privileges: The admin role is considered an elevated privilege role, which means it has broader access across the system.
2. Override Functionality: ServiceNow has a built-in "admin override" functionality that allows administrators to access tables and records even without explicit ACL permissions.
3. System Management: Administrators need comprehensive access to manage and troubleshoot the entire system effectively.
4. Default Behavior: By default, the admin role is not treated as a regular role subject to normal ACL restrictions

This design ensures that administrators can perform their duties without being hindered by access restrictions, while still allowing for customization if stricter controls are required for compliance or security reasons.

-Thanks,

AshishKM