LDAP Insert missing details

eyal abu hamad
Mega Sage

Hey,
I have a question.
is there a delay between what details to import from ldap to servicenow ?
un my system the ldap run on ServiceNow at 1 AM. but for some reason when I insert new user in ldap, the night process dose not get all the details.
is this normal ? should I do anything in ServiceNow ?