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01-31-2022 09:47 PM
Hi All,
I am learning Assessment and Survey.
I dont see trigger_id,trigger condition,trigger table fields on asmt_assessment_instance table.
Could any1 tell me what is the issue,why those fields are not showing up for me? These fields are OOB fields ryt?
Regards,
Gayathri
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01-31-2022 09:53 PM
If you want to trigger a survey on back of a condition, like " incident is closed ". Then you can setup a trigger condition to auto trigger the assessment
here is more about it - https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/assessments/task/t_CreateATriggerCondition.html
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01-31-2022 10:04 PM
Hi,
ýa i have set up trigger condition for incident state closed.
asmt_assessment_instance store record of survey responses submitted by a user.
asmt_assessment_instance_question stores the questions.
Is this correct what i understood?
Regards,
Gayathri
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01-31-2022 09:55 PM
Hi,
These fields are there on asmt_assessment_instance table.
Where exactly you are checking?
You need add these fields on List view and form view if not present.
Thanks,
Anil Lande
Thanks
Anil Lande
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01-31-2022 09:57 PM
If you check form view then only one field is added on form as per OOB setup.
Thanks
Anil Lande