Mark Manders
Giga Patron

Please share all logic, not just the script include... How is it called? 

Next to that: comments are added and written to the sys_journal_field table. If you want to add two separate comments to the same ticket (process wise that doesn't really make sense), you will have to have 2 updates to the record to update them to the sys_journal_field table and with that, show them in the activity log.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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