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02-27-2025 04:50 AM
if this was not happening earlier and started happening after upgrade then it's a platform bug.
Please raise a case with ServiceNow.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader