Ankur Bawiskar
Tera Patron

@Dave_p 

why are you running them on RITM and Catalog task level?

Uncheck these 2 checkboxes and you will start seeing those values on RITM and SC Task form

AnkurBawiskar_0-1745847285250.png

 

g_form.getUniqueValue() won't work on RITM and SC task form -> it will give record sysId and not catalog item sysId

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

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