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04-28-2025 06:39 AM
why are you running them on RITM and Catalog task level?
Uncheck these 2 checkboxes and you will start seeing those values on RITM and SC Task form
g_form.getUniqueValue() won't work on RITM and SC task form -> it will give record sysId and not catalog item sysId
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader