Custom UI action not working on FSM workspace

AbhishekK512254
Tera Contributor

‎05-05-2025 02:24 AM

I created a custom UI action: requested raised and configured in both workspace and native UI. but the custom ui action is not working either on workspace/native UI.
issue: even after clicking OOB 'save' or 'update' action on workspace, the server side of custom UI action runs every time whenever there is any updates made to the form.

expected: custom UI action should work both on client side and server side only when it is clicked.

UI action: 'Request raised'
client : true
server(insert/update) - true
script:

function poincrease() {
    var ans = confirm("Do you want to move ahead?");
    if (ans == false)
        return false;
    else
        gsftSubmit(null, g_form.getFormElement(), "req_raise");
}
if (typeof window == 'undefined')
    runBusRuleCode();

function runBusRuleCode() {
 
    current.u_status = 'req expedite required';
    current.update();
    action.setRedirectURL(current);
}

workspace client script:
function onClick(g_form) {
    var ans = confirm("Do you want to move ahead?");
    if (ans == false) {
        return false;
    } else {
        // Trigger the UI action's server-side logic.
        g_form.submit('req_raise'); // matching the UI action name
    }
}

please help to resolve this issue as i am unable to fix this issue.
 
Thanks,
Abhishek


0 Helpfuls