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05-07-2025 09:42 PM
try this for your earlier question and subsequent question as well and give correct group sysId
var taskgr = new GlideRecord('sc_task');
// Replace 'GROUP_SYSID' with the actual sys_id of the assignment group you want to filter by
taskgr.addQuery('assignment_group', 'GROUP_SYSID');
taskgr.setLimit(5);
taskgr.query();
while (taskgr.next()) {
if (taskgr.request_item) {
gs.info('Task Number: ' + taskgr.number);
var reqItem = new GlideRecord('sc_req_item');
if (reqItem.get(taskgr.request_item)) {
var shortDesc = reqItem.variables.short_description;
if (shortDesc) {
taskgr.u_short_description = shortDesc.toString();
taskgr.update();
gs.info('Updated Task: ' + taskgr.number);
} else {
gs.info('No Short Description: ' + taskgr.number);
}
}
}
}
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader