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07-02-2025 10:39 AM - edited 07-02-2025 10:42 AM
Hi @rajibosss11
The automatic creation of Knowledge Requests by the System Administrator may be triggered by a Business Rule, Scheduled Job, or Flow tied to the kb_knowledge table. Please check these areas, along with Audit Logs, to trace the source. Also, review any templates or default values set in the Knowledge Base configuration.
you can refer kb link :- KB Article Link
Thank you
Chandan
Chandan