Hi @mayankkumar
None of the AI features—whether it's AI Search, Now Assist, Agent Client Assist (ACA), or Workforce Optimization for ITSM (WDF)—are available in Personal Developer Instances (PDIs).
This means you can't perform hands-on R&D in a PDI. To explore or test these capabilities, you need to have the plugins installed on a client instance or your company's demo instance.
If you're keen to learn, you can take the Now Learning courses specifically designed for AI features. These courses often come with lab access for up to 2 weeks, which is great for hands-on practice.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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