Re: Update RITM Variable value from field on table

leport · ‎08-07-2025

Thank you! I ended up adding the following script to a BR on the source table:

(function executeRule(current, previous /*null when async*/) {

// Assuming 'u_source_table_field' is the field in the current table that triggers the update

// And 'target_variable_name' is the variable in the RITM to be updated

if (current.u_package_description.changes() || current.u_requested_item.changes()) {

var grRITM = new GlideRecord('sc_req_item');

grRITM.addQuery('sys_id', current.u_requested_item);

grRITM.query();

if (grRITM.next()) {

grRITM.variables.package_description = current.u_package_description

grRITM.update();

}

})(current, previous);