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08-14-2025 02:11 PM
Hi @manirathore
Yes, snc_internal is something like a base/core role that stands alone and is assigned to a user when you create any new user
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748329
- Newly created users are automatically assigned the snc_internal role when they first attempt to log in to the instance, unless they have been explicitly assigned the snc_external role.