we can go with the business rules as well right?

Thank you the solution.
can you please tell from where did you get to know that snc_internal should be stand alone role. Is there any business rule ? I tried to find that code/flow but no luck.

Hi @manirathore 

snc_internal and snc_external roles are added in the instance when you activate the plugin called 'Explicit Role'. If you activate that plugin and try to add any role to snc_internal or snc_external, it won’t work.

https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/administer/contextual-securit...