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08-14-2025 05:15 PM
Hi all
I have a requirement to send a notification to the knowledge author once the knowledge article is REJECTED on retirement.
Workflow: Click Retire UI action > State changes to Pending Retirement > Approval/Rejection is sent to approver > Requirement {if rejected, send an email to knowledge author}
How do I achieve the above requirement?
Thanks,
Ash
Solved! Go to Solution.