Re: Knowledge Article Rejected Email Notification ...

Bhuvan · ‎08-14-2025

Workflow - 'Knowledge - Approval Retire'. When Approval is rejected, customize the workflow to send an email notification along with out of box WF activity 'Move Article to Initial State'

https://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/page/product/knowledge-management/...

Thanks,

Bhuvan