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08-14-2025 10:45 PM
I configured this solution and it has worked for me.
Step 1: Create an event in the sysevent_register table.
for eg;
Name = knowledge.retire.rejected;
Table = kb_knowledge
Step 2:
After Update BR on kb_knowledge table
Script:
(function executeRule(current, previous /*null when async*/ ) {
// Only run when state changes from pending_retirement to published
if (previous.workflow_state == 'pending_retirement' &&
current.workflow_state == 'published') {
var authorSysId = current.author.toString();
gs.eventQueue('kb.retirement.rejected', current, authorSysId);
}
})(current, previous);
Step 3: Create notification on kb_knowledge table
When to send: event is fire
Event name: select event created in step 1
Who will receive:
Step 3: Create notification on kb_knowledge table
When to send: event is fire
Event name: select event created in step 1
Who will receive:
Event parm 1 contains recipient;
