HI @jmiskey ,

Ensure that the tables involved in search operations (such as sc_cat_item, kb_knowledge etc.) have appropriate Query ACLs configured. Non admin users need explicit permissions to query these tables. If these ACLs are missing or misconfigured, non admin users may be denied access to search results.....and later Verify that text indexing is enabled and up to date for the relevant tables. Without proper indexing, search functionality may not return results for non-= admin users, even if the data exists....

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