Ankur Bawiskar
Tera Patron

@Bird1 

try disabling the Workspace view rule and see if that works?

see these links

The message - 'This form has not been configured for Workspace. To edit the form, select a different... 

Unable to edit the form on Agent workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader