Hi @davilu ,

While your anchor link works, it forces a full page reload since it’s treated like a regular link; to avoid that you’d need to use supported client scripts / Workspace APIs (for example g_aw.openRecord() / GlideAgentWorkspace) so that clicking the link triggers a workspace tab navigation instead of a browser load; alternatively, you can trick the system by prefixing extra slashes in internal URLs (so ServiceNow thinks it’s external) to force an external browser tab, but that’s hacky and can break in future versions...

If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.