different Columns for Employee and Manager from Same Table

Tejas Adhalrao
Kilo Sage

Hi all ,

I need help with role-based list views in ServiceNow.

Requirement:
I have one table and one list, but the visible columns should change based on role.

  • Employee should see only:

    • Name

    • Email

    • Department

    • Employee ID

  • Manager (from the same table and list) should see:

    • Employee Name

    • Manager

    • Employee ID

    • Department

    • Role

 

What is the best practice to achieve this in ServiceNow?