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01-28-2026 04:16 AM
Definitely access control issue here
how and from where that script is executing?
Is it from some BR etc?
Is your script able to update some other normal field like Choice or String etc using GlideRecordSecure?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader