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03-24-2026 02:27 AM
It can be caused by a reference to a discovery_status record that does not exist or has been deleted
Check your script include if somewhere it is looking for the reference which is invalid (empty) and it can't find a record to display.
As per this blog, This is a known issue . In that case raise a case to your ServiceNow vendor and look for ETA for the fix.
https://www.findbugzero.com/operational-defect-database/vendors/sn/defects/PRB1919668
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti