Ankur Bawiskar
Tera Patron

@Cirrus 

that's OOTB platform behavior on any configurable workspace

Only 3 buttons can be seen, any extra ones will be shown under 3 dots

see this

Remove three dots from the agent workspace and make all UI action visible without click on three dot 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader