Re: Customize the MS teams notification

Tanushree Maiti · ‎05-04-2026

Refer this article/post/ servicenow documentation:

ServiceNow Solution Overview – How to update teams notification card for approvals

Microsoft Teams integration - card notifications

ServiceNow Provider Notifications: Configuring One-Click Approval in Microsoft Teams

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti