Tanushree Maiti
Tera Patron

Hi @Kiran Maruthi 

 

To resolve this error, you must approve the Restricted Caller Access (RCA) request that was automatically generated when your application tried to call the ScriptableDecisionTableAPI.getDecision API

 

  • Navigate to RCA Privileges: In the filter navigator, go to System Applications > Application Restricted Caller Access.
  • Locate the Request: Look for a record with the following details:
  • Source Scope: Your <Custom App>.
  • Target Scope: Qualys Core.
  • Target Name: ScriptableDecisionTableAPI.getDecision.
  • Status: Requested or Invalidated
  • Approve Access: Open the record and change the Status to Allowed.
  • Save the Record

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

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