Hi @Abishek1998 ,

For Incident:

•  Navigate to the incident list or open any Incident record.
• Select view ( if it is for portal , select view as Service Portal).
• Right-click the header and select Configure > Form Layout.
• Select the field named Due date from the left column and move it to the right, positioning it just after the Caller and Priority fields.
• Click Save.

For RITM:

• Open any Requested Item (sc_req_item) record in the native UI
• Select view ( if it is for portal , select view as Service Portal).
• Right-click the header and select Configure > Form Layout.
• Move the Due date field into the correct position.
• Click Save.