changing of version from australia to zurich without release instance

panchalraji
Mega Explorer
 

Dr Atul G- LNG
Tera Patron

No possible mate, you can't downgrade the version without releasing it. Also please note wait time to get a new instance is 2-3week long. So keep the PDI till time the wait time get reduced.

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Dr. Atul G. - Learn N Grow Together
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Tanushree Maiti
Tera Patron

Hi @panchalraji 

 

ServiceNow Personal Developer Instances (PDIs) cannot be downgraded from a newer version (Australia) to an older one (Zurich).

To work with the Zurich version, you must first release your current instance and then request a fresh PDI, specifically selecting Zurich when prompted.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti