Its_Sagnic
Giga Guru

Hi @shruti758865 ,

Yes, this is actually a known behavior in
UI Builder / Workspace component duplication, especially with OOTB CMDB Workspace components.

What is happening?

The "Certify fields" panel that opens from Review Records is not just a visual component. The Certify button is usually wired to:

  • A client action
  • A data resource
  • An event handler
  • A workspace action configuration
  • Context-specific component bindings

When you duplicate the panel, the UI is copied, but the internal event bindings often are not automatically remapped.


Regards,

Sagnic