@AkshitG90438384 

so what's not working?

what debugging did you do?

Things are working as expected on Native view. 

Buttons are visible on the SOW view but they are not responsive. Nothing happens when I click on it. It just loads for a while. 

@AkshitG90438384 

for script to run in workspace you need to write logic in workspace client script

did you add that?

Sorry, 

My bad.

It's one of the silliest thing one could do. I made a typo in the group sys id which broke the code. 😞

Hi @AkshitG90438384 

Could you please explain why  “Close” or “Request Approval” is not required for your SAP  business

For a Change Request in ServiceNow, the “Close” or “Request Approval” UI actions are typically required to control the change lifecycle and ensure proper governance.

Does it mean for  "assignment group is SAP and the logged in user is not Angela" - OOB governance set up not needed?

 Also plz  check this KB for troubleshooting the issue : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1811593