Email Notifications - RITMs and SCTASKs
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4 hours ago
Hello community,
Looking for suggestions on how to best handle a notification:
We have Requests that have multiple RITMs that have multiple SCTASKs.
We copy comments from the SCTASK to the RITM.
When an SCTASK is closed, I want to send a notification from the RITM that includes the close clode, close notes from the SCTASK.
How best to solution this?
Thank you in advance for any suggestions.
Best,
Rachel
