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06-27-2017 08:25 PM
Hi Ravikiran,
Dot walk does not work in client scripts, as you have done, you have got it via getReference, but there are better efficient ways to do it.
You need to use the GlideAjax to achieve your task.
http://wiki.servicenow.com/index.php?title=GlideAjax#gsc.tab=0