We have a computer replacement request with the requirement that the fulfiller must check a box on a specific task (multiple choice field hidden on the REQ named “need_computer”). The task goes to a dispatch group who will reassign the task to a technician so it can’t be required unless the task is attempting to be closed.
I used the answer here:
and added this Catalog Client Script:
| function onSubmit() { //Type appropriate comment here, and begin script below var ritm= g_form.getReferenec("request_item"); if((g_form.getValue('state')==3) && (ritm.cat_item=='3d131f3fdbec73004c1cd92b5e961928')){ if(g_form.getValue('variables.need_computer')==''){ g_form.setMandatory('variables.need_computer',true); return false; } } } |
However, I get this error when I attempt to close the task regardless if I select an option in “need_computer” or not:
| Error MessageonSubmit script error: ReferenceError: 'func' is not defined: function () { saveAllSelected([ gel(id) ], [ gel(ref) ], ',', '\\', '--None--'); } |
Appreciate any help.
Hi Pavan,
The problem is the catalog task state field isn't available from the REQ Catalog Req Policy
