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05-31-2020 10:27 PM
Hi,
Can you explain you want to add link on catalog item to an attachment?
you can use UI macro variable to show the link of attachment; if you want users to click that link and download the file then the link should include sys_attachment table in the url
sys_attachment_doc stores the metadata about attachment
sample UI macro script below
Give the sys_attachment record sys_id in the url in place of sysID
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<div>
<p>
<span style="font-size:20px">If you need access, please click
<a href="/sys_attachment.do?sys_id=sysID" rel="nofollow">Click here</a>
</span>
</p>
</div>
</j:jelly>
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader