How to ignore Business rule triggered by GlideRecord

ray_bai
Kilo Contributor

We are developing a servicenow enforcer. And facing a business rule trigger problem.

For example, there are 2 before query business rules, one on incident table, one enforce on caller table.

When incident business rule(filter query) are executing, some code in this BS(business rule) will trigger caller table BS executing.

The "some code" is relate to GlideRecord query, we query caller table( or do join query on calller table).

Anybody ever encounter this problem? How to ignore the BS executing triggered by GlideRecord?

Thanks in advance!

Leo