Please find my answers below,
Is the @hotmail address listed in the sys_user.email field? - No
Is the @hotmail address listed in the cmn_notif_device.email_address field? - No
On the record click on the UI action that says "Show Log Entries" which should give you more details from the server logs
Unable to see the detailed log (fyi: the incident is closed. May be due to that am not able to see the log ?)
Thanks
Prici
