adamjgreenberg
ServiceNow Employee

You should be able to refer to an anchor in HTML that points to a specific section of a document.



You will of course have to embed the anchor in the document you want to reference and then call that anchor in the KB.



This will help get you started (and you can mark up HTML in the KB's edit screen)



HTML Links



Another reference:


Create a hyperlink to a specific location in another document or Web page ~ International Journal of...


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