Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-07-2017 10:30 PM
Hello Ravi,
Yes, you can achieve this.
Refer to below link:
How to use an SLA on Custom Application (table not extending form task)
Creating an SLA for a table that is not an extension of task (Service Desk call - new_call).. how?
