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05-17-2022 05:31 AM
As the title says, when I close the browser or close the tab, the logout event doesn't happen for some reason.
If you do not close the browser or tab, you will be prompted for a login screen on the UI, and when you log in, the logout event will fire normally.
See below for my property values.
glide.guest.session_timeout:
Value: 5
glide.ui.session_timeout:
Value: 10
I don't know why the logout event doesn't occur.
Therefore, isn't the information based on the content of this knowledge uncertain?
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0825529
Or is there something I'm missing?
Best regards
Solved! Go to Solution.