I have an issue with one of my Virtual Agent topics whereby when the topic is selected from the topic picker an error appears as below:
"Your test phrase triggered a different topic. Go back to the NLU Settings tab and make sure this phrase is tied to the correct intent."
Whereas if I try to access the topic by using NLU and typing "Speak to a Service Desk analyst" (the same as the title used in the topic picker) then it works without issue.
I have checked the NLU intents for this and other topics and I cannot find any other topics that have anything remotely similar. When I also use the 'Test model' functionality within the topic the phrase "Speak to a Service Desk analyst" only picks up this topic.
Can anyone help me make sense of the above error and what I need to change to get this working?
Thanks
Rich
